Payment is rendered at the time of pick-up.
We accept Cash, Check, AmEx, Visa, Mastercard & Discover.
Billing starts on the day you bring your dog(s) to the Inn.
Like a hotel, fees are charged the day you drop-off, regardless of AM or PM drop-off. If you pick-up in the morning, there is no charge for that day. If you pick-up in the evening, there is a charge for that day (similar to a 'late check out' fee). If you are scheduled for a PM pick-up but are delayed until the following morning, there is no extra charge.
We do not hold a cancellation policy, but if you do need to cancel, please notify us at least 24 hours prior to the first day of boarding if possible.